Description of service
The Company is providing the User with a Business Address and / or a telephone answering service. This Service entails receiving Telephone calls, Faxes and Postal Mail on behalf of the user and forwarding these communications to the user in a pre-agreed format. Unless explicitly stated otherwise, any new features that augmenter enhance the current Service, shall be subject to the within terms and conditions. The Service is provided "As Is" and the Company assumes no responsibility for the delays, deletion, mis delivery, non-delivery, or failure to store any user communications or personalized settings.
Modifications to service
The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice to the User. The User agrees that The Company shall not be liable to the User or any third party for any modification, suspension or discontinuation of the Service.
Indemnification
The User agrees to indemnify and hold the Company, and its subsidiaries, affiliates, officers, agents, or other partners, and employees, harmless from any claim or demand, including reasonable litigation fees, made by any third party due to or arising out of the User's use of the Service or violation of the terms and conditions, or the User's violation of any rights of another User, person or entity.
Dealings with advertisers
The User's correspondence or dealings with, or participation in promotions of, advertisers found - on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between corresponding User and such advertiser. User agrees that The Company shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or promotions or as the result of the presence of such advertisers on the Service.
Disclaimer of warranties
The User expressly understands and agrees that :(a)the User's use of the Service is at the User's sole risk. The Service is provided on an "As Is" and "As Available "basis and the company expressly disclaims all warranties of any kind whether expressed or implied, including but on limited to the implied warranties of merchantability, fitness for a particular purpose and non infringement.(b)The Company makes no warranty that(i) The service will meet the User's requirement(ii) the service will be uninterrupted, timely, secure, or error-free(iii) the results that may be obtained from the use of the service will be accurate or reliable,(iv) the quality of any products, services, information, or other material purchased or obtained by the user through the service will meet the User's expectations,(v) the quality of transmission of fax or voice data will be accurate, legible or audible.(vi) the transmission of fax or voice data will be complete(vii) any errors in the software will be corrected.(c ) any material downloaded or otherwise obtained through the use of the service is done at the User's own discretion and risk and that the User will be solely responsible for any damage to the User's computer system or loss of data that results from the download of any such material.(d)the Company assumes no responsibility for the deletion or failure to store fax, voice and email messages and any other personalisation settings.(e) no advice or information, whether oral or written, obtained by the User from the Company or through or from the service shall create any warranty not expressly stated in the terms and conditions.
User Conduct
The User understands that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), transmitted through the use of the Service, is the sole responsibility of the person from which such Content originated. Therefore, the User and not the Company is solely responsible for all Content transmitted through the use of the Service. The Company does not guarantee the accuracy, integrity or quality of any Content transmitted through the Service. Furthermore, under no circumstances will the Company be liable in any way for any Content, including but not limited to, any errors or omissions in any Content, or for any loss or damage of any kind whatsoever incurred as a result of the use of the Service. Under no circumstances will the Company be liable for any Content sent to the User that inoffensive, indecent or objectionable in any way. The Company reserves the right to take any action, with or without any notice, including but not limited to terminating the User's account, for any transmission of Content by a User that violates any agreements between the Company and its suppliers and partners. The User agrees to not use the Service to:(a) transmit any Content that is unlawful, threatening, harmful, abusive, harassing, obscene, libellous, hateful or otherwise objectionable in any manner;(b) conduct any illegal activities;(c) Impersonate an individual or an entity or an affiliation with an individual or an entity;(d) infringe any third party's patent, copyright, trademark, trade secret or other proprietary rights;(e) harm minors in any way;(f) interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, policies or regulations of networks connected to the Service;(g) intercept, manipulate, forge or in any other way alter the identifiers of the transmission in order to manipulate the origin of the Content transmitted through the Service;(h) intercept, manipulate, forge or in any other way alter the Content transmitted through the Service;(i) collect or in any way store or manipulate data of other Users;(j) intentionally or unintentionally violate any applicable national or international law and regulations;(k) transmit any unsolicited or unauthorized advertising, offers, promotional materials, "junk mail", "junk messages"," spam", "pyramid schemes" or "chain letters";(i) transmit messages to any individual or an entity of a list where the individual or the entity has not given permission to be included in the list; or(m) transmit any material that contains software viruses or any other computer software code that is designed to interrupt, destroy or in any way limit the functionality of any computer software, hardware, network or telecommunications equipment.
General
Disclaimers
We have taken care in the preparation of the content of this web site and the system for fulfilling your accepted order. Neither we nor our directors or employees or related companies shall be liable for any losses or claims arising directly or indirectly from use of this web site or purchase by you through this web site of any products except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by our negligence or the negligence of our directors and/or employees and/or related companies or any fraudulent representation made by same. To the fullest extent permitted by the law, we disclaim all warranties of any kind with respect to the content of this web site and/or the purchase by you on this web site of any products. Any links on this web site to other web sites are provided for your interest only and we have no control over these sites and therefore no responsibility or liability for their content or services supplied through them. Any link to such sites does not imply any endorsement of content or service.
Copyright and use of material
All information, data, text, images, graphics, artwork and the selection and arrangement of same as well as links, software and source code on the web site are subject to the copyright of Procom Voice Solutions Ltd, t/a Speechpath. or its contractors. All rights are reserved. No part of the web site may be reproduced in any form or by any means without our prior written consent except for the sole purpose of placing an order or corresponding with us. Our name and logo and all related product names and logos are our trade names/trade-marks and may not be used without our prior written consent.
Confidentiality
We hold information on subscribers in accordance with the provisions of the Data Protection Acts 1998-2003, and will adhere to any other relevant future legislation in this area. Under this legislation, members can obtain a copy of all information which we have on our database in relation to them. Members wishing to obtain such information should contact us via our help desk.
Privacy
We use the information we collect about you to process orders, to provide you with a personalised experience of this web site and the services/goods we provide (where appropriate) and to improve on an on-going basis the web site and the services/goods we provide. We do not sell, trade or rent your personal information to others. We may provide aggregate statistics about customers, sales, traffic patterns and related site information to reputable third parties, but these statistics will not include any information which could be linked to you personally. By using our web site you consent to the collection and use of information you submit and we compile for the purposes described in this paragraph, including with third parties outside the European Economic Area. If we decide to change our privacy policy we will post those changes on this page.
These terms and conditions are personal between the User and the Company and govern the Users use of the Service, superseding any prior agreements between the User and the Company. It is not transferable and any attempt by the User to rent, lease, sublicense, assign or transfer any of the rights, duties or obligations hereunder is void. This terms and conditions and the conduct, of the parties hereto shall be governed by the laws of the Republic of Ireland. The failure of the Company to exercise or enforce any right or provision of the terms and conditions shall not constitute a waiver of such right or provision. If any provision of the terms and conditions is found by a Court of competent jurisdiction to be invalid, the parties nevertheless agree that the Court should endeavour to give effect to the parties' intentions as reflected in the provision and the other provisions of these terms and conditions remain in full force and effect.
Registration obligations
In consideration of use of the Service, the User agrees to:(a) provide true, accurate, current and complete information about the User as prompted by the Service's sign up form (such information being the "Registration Data") and(b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provides any information that is untrue, inaccurate, not current or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate the User's account and refuse any and all current or future use of the Service (or any part thereof)
Termination
The User agrees to be liable for full payment at agreed plan rate for early termination of 3/6/12 month contracts. All Dublin Office Centre plans carry a 3 month minimum contract and after 3 months, these plans revert to a one month rolling contract. The User agrees that the Company, in its sole discretion, may terminate the User's account or any part thereof) or use of the Service (or any part thereof) and remove and discard any messages within the Service, for any reason, including but not limited to(a) if the Company believes that User has violated or acted inconsistently within the terms and conditions,(b) if User provides incomplete, inaccurate or untrue information to the Company, or(c) if the Company decides to discontinue offering the Service.(d) if the user is in default of payment by more than 10daysThe User may terminate the Service with or without cause at any time outside of the signed contract date, by sending one months written notice of termination to the Company. Upon termination, the User shall have no right to use the Service and the Company will have no obligation to forward any unsent, unread, or stored messages to the User or any third party. The User agrees that following the termination of Service for any reason whatsoever, the User's telephone number may be re-assigned immediately to another User of the Service. Furthermore, upon termination, the Company will have no obligation to inform anyone dialling the User's telephone number/Fax number assigned prior to termination about the termination or any other information relating to User's termination of the Service. The Company reserves the right to refuse the Service to any User whose Service was terminated by The Company or who previously terminated the Service for whatever reason.
Limitation of Liability
The user expressly understands and agrees that the company or it's suppliers shall not be liable for any direct ,indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the company has been advised of the possibility of such damages), resulting from:(i) the use or the inability to use this service;(ii) the cost of the procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service;(iii) unauthorised access to or alteration of the User's transmissions or data;(iv) statements or conduct of any third party on the service; or(v) any other matter relating to the Service, in any event, the liability of the company and its suppliers to the User for any reason and upon any cause of action shall be limited to the monthly fees, excluding any usage charges, actually paid to the company by the user under this terms and conditions during the one (1) month immediately preceding the date on which such claim accrued. This limitation applies to all causes of action in aggregate, including, without limitation, to breach of contract, breach of warranty, negligence, strict liability, misrepresentations, and other torts. The fees for the Service set by the Company have been and will continue to be based upon this allocation of risk, accordingly, the User hereby releases the Company and its suppliers from any and all obligations, liabilities, and claim in excess of the limitation stated in this section.
Compliance
Procom Office Solutions Ltd t/a Dublin Office Centre is authorised and regulated by the Department of Justice in Ireland to provide business services and authorized to act as a trusted service provider. To comply with regulation any company seeking and continually using mail business services are required to provide the following information on account setup: proof of ID (passport/driving license) for each company director, proof of company existence (CRO letter/certificate of incorporation/etc), proof of address (utility bill), proof of forwarding address, nature of business, reason for a virtual office, last year's turnover and any other information as required by law.