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Call answering service

Call Answering Service

At Dublin Office Centre we provide a professional and courteous Live Call Answering service. When a call is received our receptionists are presented with a screen of information about your company and how to answer the call according to your specifications. This could include contact names and numbers of people within your company, web site promotional details or even directions to your office. The more information you give us the better it helps us deal with your calls effectively, leaving time for you to carry on with normal day to day business.

Call Answering with Call Transfer / Call Patching

We also offer Live Call Answering with Call Transfer/ Call Patching for up to 3 people in your company, depending on who the caller is looking to speak to. And, if unavailable, we will gladly take a message and either email or SMS text the details to you immediately.

We answer 99% of all our calls within 3 rings so you can rest assure that you are getting a professional answering service, and of course, in a friendly and efficient manner. Your out-of-office hours calls will also be dealt with efficiently by our Voicemail Call Answering system or if you prefer redirected to an alternative phone number.

Live Call Answering is available Monday to Friday 9am to 5pm.

Included in our Call Answering Only and Gold Lite Package is up to 10 Calls per month. Included in the Gold Package is 20 Calls per month and included in the Platinum Package is 50 Calls answered per month.

Additional calls are charged at €1.80 per call.

Call Patching/Transfer is charged at call cost of transfer. All prices subject to Vat where applicable. Payable Annually.

Dublin Office Centre info@dublinofficecentre.ie 6 - 9 Trinity Street, Dublin 2, D02 EY47, Ireland
Tel: +353 (0)1 676 4000 Fax: +353 (0)1 676 4004 Post Enquiries: +353 (0)1 612 7000